Shipping, Cancellation & Refund Policy

Shipping Policy

Our cut-off time for orders to be processed is 12:00 PM Eastern Time. Orders placed after this time will be processed on the next business day.

• Most orders over $140 are submitted for same-day shipping via UPS with delivery within 3–4 business days.
• Orders under $140 typically ship via United States Postal Service (USPS) and may take 3–4 business days.
• In many cases, orders are drop-shipped directly from the manufacturer.
• Orders are not shipped on weekends or holidays.

Shipping times are estimates and may vary due to location, weather conditions, carrier delays, or product availability.

Expedited Shipping

Expedited orders that do not comply with standard shipping conditions must be placed by phone to ensure proper handling.

Due to COVID-19 and occasional carrier delays, please allow additional transit time for delivery. We appreciate your patience.

Cancellation Policy

If you need to cancel your order, please do so before the order ships. Once an order has shipped, cancellation fees will apply.

• Orders cancelled before shipment receive a full refund.
• Orders cancelled after shipment will incur:
  • Actual shipping charges
  • 30% restocking fee

Refund Policy

A full refund will be issued only if:

• The product is discontinued
• The product is out of stock
• We are unable to fulfill your order

All approved refunds are issued to the original payment method. Please allow 3–5 business days for processing.

We reserve the right to update this policy at any time. Changes apply only to orders placed after the updated policy is published.